If for any reason you are not satisfied with your purchase, please contact us at firstname.lastname@example.org immediately for a return authorization. All returns must be received back within 7 days of receipt of product to be determined location via return authorization.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Beauty Products, Bodysuits, Swimsuits and intimate items such as bralettes, Jewelry, Made to order items, Edibles are also non returnable.
And all SALE items are final sale and non returnable.
As soon as we receive your return in acceptable condition, we will issue you a store credit.
Additional non-returnable items:
Some health and personal care items
To complete your return, we require a receipt or proof of purchase
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 10 days after delivery
Damages (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will issue a credit to the gift giver and they will be notified of your return.
mail to: firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive store credit, the cost of return shipping will be deducted from your credit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.