Return Policy

Seel Return Assurance

Have you ever hesitated buying an item because the return policy said no returns or refunds? With Seel Return Assurance, you can receive a refund for otherwise non-refundable items. Simply add Seel Return Assurance to your order during checkout to have the option to return your items and receive a refund.

With Seel, you will be able to choose to opt in at checkout to have it covered to be able to return the item(s).  If you do not select the Seel Option at checkout, you will NOT be able to return the item(s).  This is non negotiable.

There are some items that still will not be accepted for returns… such as jewelry, beauty products, and final sale items.

         How to return

• Report your return within 7 days of delivery through the Seel Resolution Center. Log in with your email and order number or coverage ID from your confirmation email.
• Select the item(s) you wish to return. Choose your preferred refund method and return shipping option.
• Follow the instructions provided to ship your return within 7 days of delivery. Once received and inspected for eligibility, your refund will be processed.

Return shipping and any applicable transaction fees will be deducted from your refund amount.

Damages  (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at elleseaboutique@gmail.com with pictures and explanation of damages